Privacy Policy

At Lienna Collective by WC Lodging, we are committed to protecting the privacy of our guests and property owners in Sonoma and Lake Counties. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

1. In the course of managing premium vacation rentals, we collect: Identifiers: Name, email, phone number, and mailing address. 
2. Commercial Information: Booking history, payment details (processed via secure third parties), and property preferences. 
3. Government ID: Where required by local Sonoma or Lake County short-term rental ordinances. Internet Activity:
4. Cookies and IP addresses used to improve our website.

We use your data strictly for business purposes, including: 

1. Facilitating bookings, check-ins, and concierge services. 
2. Processing payments and owner distributions. 
3. Complying with Sonoma County and Lake County Transient Occupancy Tax (TOT) reporting. 
4. Communicating property-specific alerts (e.g., weather or local safety notices).

Disclosure of Information 

Lienna Collective does not sell your personal information. We share data only with: 

1. Owners: Limited details relevant to the occupancy of their property. 
2. Service Partners: Essential vendors (housekeeping, maintenance) for guest safety and property care. 
3. Regulatory Bodies: Local county agencies as required for short-term rental licensing and tax

California Privacy Rights 

(CCPA/CPRA) As a California-based operation, we grant you the following rights: 

1. Right to Know: You may request a list of the personal data we store. 
2. Right to Delete: You may request that we delete your personal data (subject to legal/tax record-keeping requirements). 
3. Right to Correct: You may ask us to update inaccurate information. 
4. Non-Discrimination: We will not provide different service levels should you choose to exercise these rights.

Data Security

We utilize industry-standard encryption and secure software platforms to protect your information. Please note that while we take every precaution, no online transmission is 100% secure.

Contact Information 

For privacy requests or questions regarding our management practices, please reach out to us: 

• Company: Lienna Collective by WC Lodging 
• Email: [email protected]
• Phone: 707-304-6467 
• Mailing Address: 2095 Redwood Dr., Healdsburg, CA 95448